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TRAINER & QUALITY ASSURANCE OFFICER

Job Description

Requirement Minimum Bachelor Degree in any major. Experience 1 year as Customer Service Trainer/Quality Assurance. Fluent in English both oral and written. Strong knowledge of quality assurance evaluation aspect, scoring, CSAT & DSAT. Familiar to provide feedback with Customer Service Personal Advisor in a formal or non-formal forum. Experienced providing training with Customer Service Personal Advisor. Motivated person & good communication skill. Problem solver & strong in analyzing skill.

Employment Type
Full Time
Salary
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