Under routine supervision, this position is responsible for the customer service of formatting and print reproduction of graduate theses and doctoral dissertations, for Montezuma Publishing, a division of Aztec Shops, Ltd., at San Diego State University (SDSU). It includes preparing and formatting documents, order-taking, printing, and maintaining quality control standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION:
NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Receives and inputs order from customers for formatting, review and processing and communicates with customer regarding status of order.
Prepares materials for reproduction and binding following established standards and procedures.
Formats graduate theses and doctoral dissertation according to SDSU and its department standards utilizing the appropriate software programs.
Adheres to all deadlines established by the SDSU Graduate Division to ensure the timely graduation of SDSU students.
Verifies quality and quantity of products and arranges pickup and deliveries of product to customers, departments, library and ProQuest.
Develops and maintains working relationships with customers, coworkers, vendors, faculty, staff, and university personnel.
Complies with all local, state and federal health, safety and employment laws and regulations.
Other duties as assigned.
MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:
The minimum requirement for applicants is a High School Diploma or General Education Development (GED); equivalent is required. Some college preferred. Related experience and/or training or any equivalent combination of education and experience may be substituted. Must be very detail-oriented with the ability to multi-task and work independently. Must be computer literate with demonstrated skill in digital technology (i.e., Adobe Acrobat, digital file manipulation, electronic file transfer) knowledge of Microsoft Office products; able to use new software and equipment. Strong communication, interpersonal skills, and organizational skills are required.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines and objectives. Requires the ability to read, comprehend, analyze, and interpret general business information and policy manuals. Requires the ability to write reports and communicate effectively using telephonic, written, and electronic means. Requires the ability to effectively and respectfully present information one-on-one, and in small group situations to customers, management and employees of the organization.
Must be able to perform basic math functions; add, subtract, multiply and divide.
Ability to apply commonsense understanding to carry out instructions delivered in oral or written form.
Must be able to utilize a computer. Requires the ability to use a variety of office machines and equipment.
Must be able to operate office equipment such as computers, copy machines, and fax machines. While performing the duties of this job, the employee is frequently required to sit; handle objects; key pad or papers and books. Employee is frequently required to sit and may occasionally stand and/or walk/move. Must be able to move, lift or carry heavy objects or materials up to 20 pounds.
Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds.
WORK CONDITIONS AND HAZARDS:
Work is regularly performed in a traditional office setting with occasional site visits to the SDSU Graduate Division offices. The noise level in the work environment is moderate.
BACKGROUND CHECK INFORMATION:
A background check must be completed satisfactorily before any candidate can be offered a full-time, part-time non-student, or sensitive student position with Aztec Shops Ltd. Background checks will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Aztec Shops employees who apply for the position. Aztec Shops Ltd. complies with all applicable federal, state and local laws, including fair employment practices and equal employment opportunity, when conducting background checks.
Must Comply with SDSU COVID-19 Vaccine Policies and Procedures.
Aztec Shops, Ltd. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information (GINA), marital status, and military and veteran status.
Aztec Shops, Ltd. is also committed to promoting a diverse, equitable and inclusive workplace culture. Our organization embraces the many dimensions of diversity that make individuals unique and harnesses a variety of perspectives in order to create better outcomes that will benefit everyone.